Reference

How afac776 Handles Your Personal Information

This Privacy Policy covers what data we collect when you open an account, make a deposit through bKash, Nagad or Rocket, and use our platform — and exactly how we store, use and protect it.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access and delete dataCookie and device data clarityDirect contact for data requests

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What We Collect and Why We Collect It

afac776 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information needed to verify your identity and run your wallet — your name, contact details, and the payment method you use, whether that is bKash, Nagad or Rocket. Transaction records tied to your account wallet are

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stored to process deposits and withdrawals accurately and to meet our internal fraud-prevention requirements. We also collect device and session data — your browser type, IP address, and how you navigate the platform — so we can keep your account secure and improve how the site
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performs on mobile. We do not sell your personal data to third parties. Payment details you enter for bKash, Nagad or Rocket are handled through encrypted channels and are never stored in plain text on our servers. Any data linked to your account is held only
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as long as your account is active or as required by applicable legal obligations. You can request a copy of the data we hold on you at any time through our support channel. Use of this platform and eligibility to hold an account depends on local
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law and the regions we currently serve.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We take four practical steps to keep your account data safe: encrypted storage, controlled access, cookie transparency, and a clear retention schedule. If you use bKash, Nagad or Rocket to fund your account, those transaction records are stored securely and accessible only to authorised processing systems — not shared with unrelated parties. Here is what each measure means for you in practice.

Encrypted Data Storage

All account and payment data — including bKash and Nagad transaction logs — is stored with encryption at rest. Only authorised internal systems can read or process those records.

Cookie and Tracking Clarity

We use session cookies to keep you logged in and performance cookies to see which pages load slowly on mobile. You can manage cookie preferences through your browser settings at any time.

Data Retention Schedule

We hold your account data for as long as your account remains open. Once you close your account, personal records are removed or anonymised within the period required by applicable obligations.

Access Control on Your Account

Account access is protected by your login credentials and OTP verification tied to your registered mobile number. We never share login details with third parties or marketing services.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you want to request your data, correct something on your account, or ask us to delete your records, our support team handles privacy requests directly. You can reach us through live chat on the platform, by email, or through the account help section on mobile. We aim to respond to all data-related requests within a reasonable timeframe and will confirm receipt as soon as your message arrives.

Live Chat Support Open the chat icon from your account dashboard on mobile or desktop. A support agent will pick up your privacy query and log it for our data team.

Email Request Send your data request or correction query to our support email address listed in the account help section. Include your registered mobile number for faster matching.

Account Help Section Log in, go to Account Settings, and select Help. From there you can raise a privacy-related ticket directly tied to your wallet and account records.

What You Are Asking About This Privacy Policy

These are the questions we hear most often about how we handle account data, payment records and your rights under this policy. If your question is not covered here, reach out through live chat or the account help section.

We collect your name, mobile number, and the payment method you register — such as bKash, Nagad or Rocket. Device and session data is also logged to secure your account and detect unusual activity.

Payment details are transmitted through encrypted channels and are never stored in plain text. Transaction records are kept for account management purposes only, with access restricted to authorised systems.

Yes. Contact us through live chat or the account help section on mobile. Include your registered number so we can match your request to the correct account quickly.

Submit a deletion request through our support email or account help ticket system. We will process it within a reasonable period and confirm once your data has been removed or anonymised.

We do not sell your data. We may share limited data with payment processors like bKash or Nagad to complete your transactions, and with fraud-prevention services as required by our operations.

Once you close your account, we remove or anonymise your personal records within the period set by applicable legal and operational obligations. You can ask us for the specific timeline via support.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountRegister InfoPassword Help Bangladesh

How afac776 Handles Your Personal Information

Data Handling, Cookies and Account Security

Encrypted Data Storage

Cookie and Tracking Clarity

Data Retention Schedule

Access Control on Your Account

Contact Us About Your Privacy Rights

What You Are Asking About This Privacy Policy

01 What personal data does afac776 collect when I open an account?

02 Are my bKash, Nagad or Rocket payment details stored on your servers?

03 Can I request a copy of the data you hold on my account?

04 How do I ask afac776 to delete my personal data?

05 Does afac776 share my data with third parties?

06 How long does afac776 keep my account data after I close my account?

Privacy Policy

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